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SUPPLY CHAIN TEAM
Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Operations Manager
Operations Manager
Summary
Title:Operations Manager
ID:3286522161
Date Posted:Apr 3, 2024
Date to Apply By:N/A
Reports To or Hiring Manager:Cesar Rosero
Department:3157 ECDC Administration
Shift:1st
Grade Level:20
Employment Type:Full Time Exempt
Location:South Brunswick, NJ
Proposed Salary Range:N/A
Description

About Williams Sonoma – South Brunswick, NJ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

  • Over 4,000 Full-Time Associates across the Supply Chain
  • 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
    • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
  • Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
    • Manufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Operations Manager is responsible for leading and developing their own team of Williams-Sonoma Associates with a focus on motivating, mentoring, and coaching. This individual is accountable for engaging their team during a shift to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The Operations Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.

The Operations Manager position is located in South Brunswick, NJ.

You’ll be excited about this opportunity because you will....

  • Lead, guide, and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
  • Accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
  • Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
  • Directing and ensuring top service for internal/external customers
  • Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met
  • Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
  • Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedule
  • Achieving financial plans and budget objectives

Check out some of the required qualifications we are looking for in amazing candidates….

  • A Bachelor's degree or 3-5 years of relevant distribution or manufacturing management/leadership experience
  • Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
  • Must be highly organized and process oriented
  • Ability to complete multiple tasks consistently and on time
  • Warehouse Management System experience
  • Ability to adapt and change processes to keep pace with the evolving business requirements
  • Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well….

  • Master’s degree in business, Operations, Logistics, Supply Chain, Industrial Engineering or related field experience is strongly preferred
  • At least 6+ years of  management experience in a manufacturing, production or distribution environment
  • Exposure to furniture distribution and/or big box distribution is a plus
  • Solid understanding of Safety and OSHA standards
  • Six Sigma/lean experience preferably in a distribution/warehouse environment

Review these physical requirements, as they play a major part in this role….

  • While performing the duties of this job, the associate is required to stand, walk, talk and hear

Our company benefits are second to none in the industry….

  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
  • For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE

At this time, we are not accepting referrals from third party recruiting agencies for this position. 

This position is not eligible for visa sponsorship.

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