SUMMARY: With direct supervision, supports Operations Manager/GOM with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the WS Objectives in Safety, Service, Quality and Cost.

ESSENTIAL CORE JOB FUNCTIONS:

• Train, direct and lead a team of associates to achieve departmental and division production goals in order to provide customers with the ultimate delivery experience
• Support overall operation of Ft Lauderdale, FL Hub returns and cross dock operations
• Labor planning, inbound returns processing and triage, outbound outlet shipments, outbound furniture hub orders, production transfer, inventory management.

• Establish and promote hard work ethics through teamwork and collaboration with associates
• Lead by example through demonstrating integrity and acting in responsible and accountable manner
• Research and resolve productivity issues by using PKMS – warehouse system
• Periodically check work and coach on pace and methods. Provide timely feedback on performance related matters
• Coordinate team assignments and occasionally re-assign associates to other areas as necessary
• Share business information and listen to teammates. Communicate with manager and other departments verbally and through required reporting
• Adhere to budget requirements and works toward obtaining departmental objectives and division goals
• Suggest improvements to current techniques and processes. Solicit opinions of team members on effectiveness of department operations to maximize productivity and achieve service levels.
• Responsible for staffing and scheduling of associates.

MINIMUM QUALIFICATIONS:

• 1-3 years of supervisory experience in distribution or manufacturing environment
• Bachelor's Degree in Business or Logistics, or equivalent work experience
• Advanced Computer Knowledge -Word, Excel, Access, Outlook, Explorer
• Knowledge of PKMS – warehouse production system
• Good math and analytical skills
• Effective verbal and written communication skills
• Problem Solving Skills
• Ability to work effectively and cooperatively as a team with other associates and supervisors
• Ability to work in a fast-paced environment
• Have a strong sense of urgency and time management to meet established deadlines