Williams-Sonoma, Inc. - Company Overview
 
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
 
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.
 
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.

Position Summary:
Work Hours Monday-Friday with OT and weekends as Required
The Home Delivery Administrative Assistant II will provide daily administrative operations support to the In-source Operations Managers for multiple Furniture Delivery Hubs. The Admin II is responsible for ensuring the proper compliance with DOT regulations, resolve on-the-road DOT issues, assist Human Resources with annual and incident paperwork related to DOT, maintain DOT files, and support other DOT initiatives.

Job Responsibilities:
• Perform functions in a high volume environment for all WSI product brands; supports multiple HUB Operations in different regions within the WSI Supply Chain Organization.
• Research delayed orders utilizing AS400 systems, PKMS and other intranet based WSI systems.
• Resolve issues involving; damaged furniture, delayed deliveries, timeframe requests, in-transit or lost product.
• Monitor DOT files for expiring documents & annual reviews
• Provide support on special projects as assigned by Manager
• Ensure sign off on weekly DOT violations
• Act as liasion between HR and driver teams to ensure timely sign off on DOT forms
• Provide orientations on WSI Driver Manual
• Perform and/or ensure road tests are completed
• Provide, friendly, supportive and constructive assistance to all associats and managers.
• Other duties as assigned.

Qualifications/Skills Required
High School Diploma or GED
1 - 2 years of DOT experience
Comfortability speaking with customers & employees via phone
Demonstrate problem solving skills in planning and prioritizing assigned tasks; adhere to completing customer inquiries within established time frames
Familiar with WSI products and services
Experience with in-home furniture delivery
Great multitasking skills
Comfortable sitting 90% of the day
Strong computer skills
Intermediate to Advance Microsoft Office Knowledge (Microsoft Excel, Word and Outlook)
Knowledge of basic math (addition and subtraction)
Excellent communication skills (verbal and written)
Available to work overtime and flexible schedules
Ability to work with minimal supervision
Basic understanding of furniture terminology
6 months - 1 year DOT experience


 
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.

At this time, we are not accepting referrals from third party recruiting agencies for this position.

This position is not eligible for visa sponsorship.