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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> DC-Admin Asst I
DC-Admin Asst I
Title:DC-Admin Asst I
Shift:1st - 9am-5:30pm
Location:South Brunswick, NJ


  • Communicate with retail partners on the placement of High-Profile Orders, tracking and scheduling delivery/returns/exchanges. 

  • Pull, review, and work the Inventory Accounting report. 

  • Assist with the completion of Certification of Insurance, Concierge Services, Department of Transportation, lnventory/Variance reporting 

  • Professional approach to all outbound/inbound calls related to customer orders for all brands. 

  • Assist with responses to emails received into our Hub inboxes. 

  • Establish and maintain business partner relationships with internal/external partners for the processing of High-Profile Orders and escalated customer orders. 

  • Utilize Williams Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments. 


  • Ability to multitask and be extremely detailed on all written and verbal communications/documentation. 

  • System knowledge preferred for HubWM, PKMS, CCU!, SanFran3, AMS, and WCC/OMS. 

  • Strong Microsoft Office knowledge - including Outlook, Excel and knowledge of how to process Certificate of Insurance. 

  • Strong customer service skills: ability to deescalate customer frustrations. 

  • Working knowledge of how to update and void Return Authorization Numbers. 

  • Working knowledge of how to create/update Return Orders. 

  • Working knowledge of Inventory accounting report (how to pull report and research, PCNURECON, PUDs, RESPU). 

  • Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner. 

  • Ability to communicate to customers, coworkers and management in a professional and courteous manner. 

  • Working knowledge of how to process High Profile Customer Orders. 

  • Excellent attendance, and willingness to be part of a team - performing other duties as necessary. 

This opening is closed and is no longer accepting applications
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