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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> QA Inspect
QA Inspect
Title:QA Inspect
Location:Claremont, NC


The primary function of this position is to inspect all upholstered furniture before shipping.



  • “Clean up” furniture piece after trimmer has finished, by cutting all strings and detailing piece before inspection process can begin
  • Assure ticket and fabric are correct with the frame piece it is built on
  • Assure correct cushions and backs are in piece
  • Inspect overall appearance to include standing back and visually checking
  • Complete final inspection to include, but not limited to, all seams sewn straight, no dropped stitches, no puckered fabric, no fabric defects visible, cushion corners even side to side with tailoring correct, cushions & backs filled out correctly and fit the piece, no lumps or cat tracks, assure all welt is straight and even.
  • Assure all deck labels are in correct location
  • Inspector to sit on each piece to assure it sits properly and cushions and backs sit properly
  • Take photos of each piece for tracking quality issues
  • After inspected and if no repairs are needed, scan ticket and move furniture into the Shipping department


  • Up to 3 years experience in quality control area with specific experience in upholstered furniture manufacturing environment
  • Experienced in using computers for tracking and updating kit location for customer service
  • Ability to perform multiple tasks in a fast-paced environment to assure delivery requirements
  • Good communication skills – oral and written
  • Ability to keep accurate records and follow documented procedures and standards
  • Excellent time-management skills including ability to work independently and with little supervision
  • Ability to deal with upholsterers and trimmers on issues needing correction of the furniture piece
  • Ability to frequently lift objects 50-75 lbs or more
  • Ability to bend and twist
  • Ability to push finished furniture across floor
  • Other duties as assigned
  • Ability to push finished furniture across the floor
This opening is closed and is no longer accepting applications
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