About Williams-Sonoma DC - Tracy, CA

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Director of Operations is a seasoned leader with a track record of success in a fast-paced distribution center and supply chain environment including developing people, safety performance, managing change, and continuous improvement.

The Director of Operations position is located in Tracy, CA

You’ll be excited about this opportunity because you will....

• Be responsible for the development and formulation of long-and short-range planning, policies, programs and objectives for the manufacturing plant
• Develop the operating plan and establish procedures for maintaining high standards of operations to ensure that products conform to customer and quality standards
• Review performance against operating plans and standards; Provides reports on interpretation of results and approves changes in direction of plans
• Formulate and recommend policies and programs that guide the organization in maintaining and improving its competitive position and the profitability of the distribution facility
• Identify, recommend and implement changes to improve productivity and reduce cost
• Drive a culture that emphasizes a "People First" environment, open communication, empowerment, recognition and workplace safety
• Initiate and coordinate major projects (e.g., facility layout changes, installation of capital equipment, major repairs, etc.)
• Understand profit and loss, accounting functions and the relationship of operational activities and decisions
• Negotiate agreements with vendors and collaboration partners
• Partner with Human Resources to deploy leadership development opportunities, build a diverse workforce, and introduce change management concepts to build an engaged workforce

• Bachelor's Degree in Business, Logistics, Engineering, Supply Chain OR 4 - 6 years leadership experience, in lieu of degree
• At least 7-10 years successful experience leading a large operations organization
• Demonstrated success in the management of people and very strong leadership traits
• Excellent written and verbal communication and presentation skills
• Strong analytical, numerical and reasoning abilities; problem analysis and problem resolution at both a strategic and functional level
• Proficiency in WMS systems and how they relate to inventory control and accuracy
• Demonstrated success in the management of third-party providers in the areas of warehouse operations, value added services and transportation
• Startup mentality: scrappy, creative, and constantly iterating to be best-in-class

We prefer some of these qualities as well….

• Master's Degree with a concentration in Business, Logistics, Industrial Engineering, Supply Chain or related field
• Continuous improvement and lean manufacturing expertise
• A wide range of logistics experience which may include start-ups, business turnarounds, expansion , new technologies and equipment additions
• Experience with the implementation and execution of final mile home delivery solutions. Specifically including the preparation and delivery of high-quality furniture to a customer's home and/or to retail store locations
• Ability to manipulate large quantities of data to drive business decisions is a must – expert in Microsoft Excel and SQL, a big plus

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear.
• Associate must be able to move, lift or carry heavy objects or materials up to 50-100 pounds.

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE

This position is not eligible for visa sponsorship.