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Supply Chain

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

Openings >> Lead Returns
Lead Returns
Title:Lead Returns
Location:Ft. Lauderdale, FL


With minimal supervision, supports Operations Manager with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality and Cost

  • Establish and promote hard work ethics through teamwork and collaboration with associates.
  • Utilize Williams Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments.
  • Solicit opinions of team members on departmental operations in an effort to maximize productivity and quality objectives.
  • Share business information with teammates through floor presence, suggest improvements to current techniques.
  • Promote safety awareness and cultivate the safety culture throughout the company. Maintain a clean and safe work environment by communicating safety topics and conducting safety audits.
  • Works cooperatively and harmoniously with supervisor, co-workers, and others.
  • Train and direct a team of associates to achieve departmental and division production goals in order to provide customers with the ultimate delivery experience.
  • Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met.
  • Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers and manager by using departmental resources.
  • Coordinate team assignments by balancing resources as the volume requires.
  • Willingness to be part of a team - performing other duties as necessary.
  • Ability to multitask and be extremely detailed while performing all tasks and reports.
  • Daily start-up Meeting and communication of daily/weekly goals for Department.


  • High school diploma or equivalent and 1 year of experience in distribution, manufacturing or retail environment. In lieu of distribution, manufacturing or retail environment experience, 5 years of progressive work experience
  • 1 year of experience working with a warehouse management system
  • 1 year of experience working with MS Word, Excel and Outlook
  • Ability to lift up to 75 pounds
  • Strong written and verbal communication skills
  • Excellent attendance
This opening is closed and is no longer accepting applications
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