DC CLerk - HUB Returns
Summary
| Title: | DC CLerk - HUB Returns |
|---|---|
| ID: | 2203 |
| Date Posted: | Mar 2, 2017 |
| Date to Apply By: | N/A |
| Reports To or Hiring Manager: | Chris Flemming |
| Department: | 486215 |
| Shift: | Days |
| Grade Level: | 5 |
| Employment Type: | Full Time Non-Exempt |
| Location: | Olive Branch, MS |
| Proposed Salary Range: | N/A |
Description
POSITION SUMMARY:
This position is responsible for performing the basic functions required to process merchandise that customers or stores return to WSI.
PRIMARY FUNCTIONS:
- Responsible for daily execution of hub returns processing as received from drivers/ 3PL’s.
- Respond to all inquiries from other departments and outside partners in regards to returns inventory discrepancies and questions.
- Assist with receiving and re-pack functions as needed.
- Ensure organization and housekeeping of the area on a daily basis
- Utilize Williams-Sonoma’s Vision, Mission and Values to govern daily activities including guidance to other associates.
- Utilize returns systems to properly create and process returns for timely refunds to customers.
- Navigate A5400, PKMS (DC and HUB) to properly determine returns reasons and justifications through documented processes and procedures.
- Analyzing order documentation / merchandise
- Must have good attendance and be a team player
MINIMUM QUALIFICATIONS:
- Job requires continuous physical exertion- walking/bending/ standing/ climbing- must be able to lift 75 lbs with or without accommodation.
- Excellent PKMS (or equivalent WMS) knowledge including hand held, truck mount, and desk top
- Strong written and verbal communication skills are necessary
- Ability to multitask and be extremely detailed while performing all tasks and reports
- Positive attitude, strong work ethic, ability to work under pressure and be a faster learner.
This opening is closed and is no longer accepting applications
