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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Merch Processor (Packer)
Merch Processor (Packer)
Title:Merch Processor (Packer)
Location:Claremont, NC


Pack furniture for transport and delivery.



  • Assure the ticket matches the piece of furniture before preparing for packing.

  • Check over the piece to assure there is no visible damage and nothing is missing.

  • Keep the piece clean, damage-free and protect legs on the piece when moving around on the floor, hoisting on the lift and conveyor.

  • Pack piece according to established standards – usually consisting of solid tray, interpack with double lining, end caps for one end, foam rail floaters, and clear shrink bag

  • Following packing process, place piece on a truck or into VMI storage and scan packing ticket. If loaded on a truck Scan the item as “shipped”

  • Flexibility to move to different areas of plant as required and perform other functions as necessary



  • Up to 3 years experience in wrapping and shipping department with specific experience in an upholstered furniture manufacturing environment preferred

  • Experience using computers for tracking and updating kit location for customer service

  • Ability to perform multiple tasks in a fast-paced environment to assure delivery requirements

  • Good communication skills – oral and written

  • Ability to keep accurate records and follow documented procedures and standards

  • Excellent time-management skills, including ability to work independently with little supervision

  • Ability to work professionally with upholsterers and trimmers on issues

  • Ability to frequently lift objects weighing 75 lbs or more

  • Ability to bend and twist as required in moving/loading furniture

  • Ability to push finished furniture across the floor

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