Senior Lead - Williams-Sonoma

Openings >> Senior Lead

Senior Lead

Summary

Title:	Senior Lead
ID:	SC1284
Date Posted:	N/A
Date to Apply By:	N/A
Reports To or Hiring Manager:	Martin Cain
Department:	486257
Shift:	Monday - Friday \| 6:30am – 3:00pm
Grade Level:	9
Employment Type:	Full Time Non-Exempt
Location:	Memphis, TN
Proposed Salary Range:	N/A

Description

STATUS: Full-Time, Non-Exempt
SHIFT: Monday - Friday: 6:30am - 3:00pm

PRIMARY JOB FUNCTIONS/DUTIES:
With minimal supervision, supports Operations Manager/General Operations Manager by guiding and coaching a group of associates meet departmental goals in Safety, Service, Quality and Cost.

DUTIES AND RESPONSIBILITIES:

Understand and convey Key Performance Indicators
Ability to lift 20 lbs.
Ability to stand for long periods of time
Provide onboarding and on the job training to all associates
Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates on daily activities
Use Microsoft Office programs to create reports and generate communications to management
Work to support the Operations Manager plan to staff departmental functions
Share business information with teammates through floor presence and effective verbal and written communication
Promote safety awareness and cultivate the safety culture throughout the company. Adopt the 5S philosophy for maintaining a clean and safe work environment; communicate safety topics and conduct safety audits
Ensure availability of materials (supplies) and resources to all associates in the team, so that they can perform their duties with maximum efficiency and minimal downtime.
Control and maintain steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partner with Operations Manager and move associates around by skillset to balance the flow if necessary
Ensure downtime issues including systematic and mechanical are addressed as soon as they arise through the correct channels
Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to associates, peers and Operations Managers by using departmental resources
Adopt and endorse continuous improvement concepts where applicable
Basic understanding of DTC process of Supply Chain management
Be able to function multiple powered industrial trucks
Assist in root cause analysis on issues pertaining to safety, service, quality, cost
Understand how to identify and build peer talent
In conjunction with manager write and have performance conversations
Develop and implement solutions to address workflow and efficiency issues
Demonstrate knowledge of basic Inventory control principals
Understand waving process in terms of process development
Coordinate projects and associated timelines
Understand downstream consequences of missed Key Performance Indicators
Perform other duties as assigned

COMPETENCIES:

Technical Learning
Business acumen
Process management
Listening
Action Oriented
Problem Solving
Timely decision making
Dealing with Ambiguity

MINIMUM QUALIFICATIONS:

Associates degree in a relevant field; Supply Chain, Engineering, Logistics, Business, Marketing
Systems savviness, with proven experience interacting with relevant systems and adopting a data-driven approach
Maintain Powered Industrial Truck certifications
Experience with Microsoft Office Suite, especially Excel
Excellent verbal and written communication skills
Ability to lead from the frontlines and be hands on (job has very little desk time)

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in relevant field
Minimum 2 years of work experience in high volume workplaces
Experience with Warehouse Management Systems
Lean/Six Sigma certification
Bi-lingual

This opening is closed and is no longer accepting applications