Line Supervisor
Summary
Title: | Line Supervisor |
---|---|
ID: | 32408 |
Date Posted: | N/A |
Date to Apply By: | N/A |
Reports To or Hiring Manager: | Operations Manager |
Department: | 674324 |
Shift: | All |
Grade Level: | 10 |
Employment Type: | Full Time Non-Exempt |
Location: | Claremont, NC |
Proposed Salary Range: | N/A |
Description
PRIMARY JOB FUNCTIONS/DUTIES: With minimal supervision and by exercising independent judgment, supports Operations Manager/General Operations Manager by managing and coaching a team of associates to meet departmental goals in Safety, Quality, Service and Cost.
DUTIES AND RESPONSIBILITIES
- Understand and convey Key Performance Indicators (KPI), as well as understanding the downstream consequences of missed KPIs
- Provide onboarding and on the job training to associates
- Utilize Williams-Sonoma's Mission, Vision, and Values to lead daily activities, including managing a team of associates on daily activities
- Use Microsoft Office programs to create reports, analyze and generate communications to management
- Support the Operations Manager with determining staffing levels for departmental functions
- Share business information with teammates through floor presence and effective verbal and written communication
- Promote safety awareness and cultivate the safety culture throughout the company. Ensure the maintaining of a clean and safe work environment; communicate safety topics and conduct safety audits
- Ensure availability of materials (supplies) and resources to all associates in the team, so that they can perform their duties with maximum efficiency and minimal downtime
- Control and maintain steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partner with Operations Manager and assign and transfer associates around by skillset to balance the flow if necessary
- Ensure downtime issues including systematic and mechanical are addressed as soon as they arise through the correct channels
- Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to associates, peers and Operations Managers by using departmental resources
- Assist with time and attendance relating to assigned cell and enter accordingly into Kronos or attendance cards
- Adopt and endorse continuous improvement concepts where applicable
- Assist in root cause analysis on issues pertaining to safety, service, quality, cost
- Understand how to identify and build peer talent
- Coach and issue corrective action to associates as necessary, and provide associates with annual and mid-year reviews[JG1]
- Develop and implement solutions to address workflow and efficiency issues, basic time studies and line balancing
- Demonstrate knowledge of basic Inventory control principals
- Coordinate projects and associated timelines
- Ability to lift 20 lbs. regularly occasionally up to 50 lbs.
- Ability to stand for long periods of time
- Perform other duties as assigned
COMPETENCIES:
-
Technical Learning
-
Action Oriented
-
Problem Solving
-
Service Mindset
-
Dealing with Ambiguity
-
Interact harmoniously with associates at all levels of the company
MINIMUM QUALIFICATIONS:
- 5 years of relevant work experience
- Systems savviness, with proven experience interacting with relevant systems and adopting a data-driven approach
- Experience with Microsoft Office Suite, especially Excel
- Excellent verbal and written communication skills
- Ability to lead from the frontlines and be hands on (job has very little desk time)
PREFERRED QUALIFICATIONS:
- Some college from an accredited institution or an Associate Degree
- Minimum 2 years of work experience in high volume distribution or manufacturing environment
This opening is closed and is no longer accepting applications