POSITION SUMMARY:

Extraordinary local home-delivery and customer relations driver position. Position involves local trips with a load of furniture and accessories that must be unloaded at a customer’s home, office or other designated location. Back hauls consist primarily of customer returns and scheduled pickups of furniture. This position is non-traditional since drivers play a critical role for ensuring customer satisfaction.

PRIMARY FUNCTIONS:

• Mandatory overnight stays, often weekly, for 3 or more consecutive days.

• Operate and drive a straight-truck.
• Unload furniture at customer’s designated location; e.g. home, office, upstairs, downstairs.
• Using effective communication skills and a professional demeanor with customers.
• Assemble furniture e.g. placing mirror brackets, bed slats, bed center support legs, hanging wall mirrors (within company safety and liability guidelines).
• Perform minor repairs of furniture during unloading process or in customer’s home.
• Inspect vehicle for safe performance.
• Conduct inventory of tools, supplies, equipment and repair kits.
• Mark rejected furniture with tape indicating problem areas.
• Prepare required documentation; driver logs, delivery receipts and comments.
• Unload returns and pickups each morning prior to loading new delivery items.
• Submit all delivery documents and vehicle inspections sheet along with explanations of returned items.
• Provide information concerning trip feedback and problems requiring corrective actions.
• Comply with regulatory, health and safety needs of self and co-driver during trip.
• Delivery of case goods to local retail stores.
• Project company image,” Red Carpet and White Glove Service.”

MINIMUM QUALIFICATIONS:

• Completion of driver training program or one year equivalent experience driving a 26” straight truck or larger
• Previous experience with furniture or household goods desirable.
• Ability to use proper lifting techniques and walk forward and backward.
• Good driving record (based on MVR report).
• Must have proper drivers license, CDL “B” or “A” preferred.
• Good knowledge of highways, map reading, sense of direction.
• Basic math skills, addition and subtraction are required for record keeping purposes, general and DOT.
• Excellent communication skills and friendly, professional manner.
• Must be 21 years of age with a minimum of 3 years driving experience.
• Honesty and pride in workmanship.
• Dependable, deadline and detail oriented.
• Ability to lift in excess of 500 pounds with a partner.
• Following the interview process, this position will require the successful completion of mandatory DOT screenings to include a Strength Test, Physical Exam and Drug Test, MVR Check- Three (3) years