Primary Functions:

• This position supports all administrative functions necessary to improve the daily efficiency needed to meet productivity on a consistent basis. 
• Maintain electronic and hard files for corporate QA inspections/reworks and daily repack work
• Maintain QA project trackers, being accountable to Manager instructions for daily changes in priorities
• Respond quickly to package failure reports, provide bids, provide bids for rework to corporate QA
• Review lock code / back-order reports on a daily basis drive inspection and repack priorities
• Publish QA pass reports and fail/rework claims to corporate in an accurate and timely manner
• Assuring a steady completion of workload in a timely manner is key to success in this position.

    •      Ability to handle customer escalations, resolve issues and provide excellent customer service

Minimum Qualifications:

• Proficient with Microsoft Office Suite (Access, Word, Outlook, Excel)
• Experience working with AS400
• Must be highly attentive to detail with a team-first attitude
• Demonstrates commitment and can adapt to change in a fast-paced environment
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organizational skills and dedication to completing daily workload/projects in a timely manner