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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Sr. HR Manager: Shared Services
Sr. HR Manager: Shared Services
Title:Sr. HR Manager: Shared Services
Location:Olive Branch, MS


The HR Manager of Shared Services will be responsible for managing the ongoing support of the Supply Chain Payroll, HRIS, Time & Attendance tracking, Organizational Development, and Exempt Recruiting efforts. This position will also be the lead HR generalist for a global team based here in Memphis. This HR Manager will lead and manage a team of professional HR Admins and Coordinators to provide innovative and pro-active HR leadership and solutions in the management of his/her dedicated HR functions. This HR Manager position provides the leadership to deliver a spectrum of strategic and tactical HR support and programs for associates and managers.



  • Oversee the process and onboarding of all Exempt hires in the Supply Chain
  • Oversee payroll processing for both hourly and salaried staff for the Supply Chain
  • Assist in Succession Planning and Developmental needs to build talent bench strength in Supply Chain
  • Process payroll on a quarterly basis to meet audit standards
  • Responsible for the Leadership of Payroll Support, HRIS Support, and Exempt Recruiting team
  • Responsible for the weekly HR Team's payroll approval, benefit time and attendance calendars
  • Conducts weekly, quarterly and yearly audits of the HRIS process, to include the oversite of the HR file room
  • Conducts WSI Corporate monthly SOX audit
  • Responsible for the Associate Action Notice (AAN) approval of associates position change, rate change, etc.
  • Develops and implements continuous improvement strategies consistent with the organization's mission and vision and applicable laws and regulations.
  • On-going audits to ensure the accuracy of the data being entered into Lawson and Kronos systems
  • Provides assistance to senior management on People Analytics for the Supply Chain.
  • Responsible for Employee Relations for a team of 70 WSI Associates worldwide.
  • Serves as a support function to the Talent Team during periods of increased hiring activity



  • Bachelor's degree in Human Resource Management or relevant field.
  • A minimum of 5 -7 years' experience in a similar position requiring an understanding of common human resource and payroll practices in all functional areas including: position management, benefits, leave accruals, compensation, recruiting, and analytical reporting plus experience in an HRIS management position.
  • Previous attendance system experience and HRIS system experience required
  • At least 2 years as a HR Generalist supporting business operations
  • 3-5 years experience as a recruiter
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Strong knowledge of process and continual improvement principles
  • Practical experience with HR database administration, including payroll systems.
  • Great communication and organizational skills.
  • MBA or Masters in HR or Organizational Leadership
  • 3 Years Supply Chain/Distribution/Manufacturing Experience
  • Certifications in at least one of the following: Situational Leadership 2, DDI, Franklin Covey or other Leadership Training
  • SHRM or PHR Certification


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