About Williams Sonoma Supply Chain - Claremont NC & Conover, NC

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2023, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

• Over 4,000 Full-Time Associates across the Supply Chain
• 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: 
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
  • Manufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

• The Quality Assurance Inspection Lead position is located in Claremont, NC. This position is responsible for supporting Operations Manager/GOM with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality, and Cost in the Final Inspect department.

• Ensure that all furniture produced meets or exceeds our customers’ expectations.
• Oversee all Final Inspectors within the facility.
• Complete Inspection summary forms daily.
• Establish and promote hard work ethics through teamwork and collaboration with associates.
• Utilize William’s Sonoma’s Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments.
• Solicit opinions of team members on departmental operations in an effort to maximize productivity and quality objectives.
• Share business information with teammates through floor presence, suggest improvements to current techniques.
• Promote safety awareness and cultivate the safety culture throughout the company.
• Maintain a clean and safe work environment by communicating safety topics and conducting safety audits.
• Works cooperatively and harmoniously with supervisor, co-workers, and others.
• Train and direct a team of associates to achieve departmental and division production goals in order to provide customers with the ultimate delivery experience.
• Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met.
• Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers, and manager by using departmental resources.
• Coordinate team assignments by balancing resources as the volume requires.
• Willingness to be a part of a team performing other duties as necessary.
• Ability to multitask and be extremely detailed while performing all tasks and reports.
• Other projects as assigned.

Check out some of the required qualifications we are looking for in amazing candidates….

• High School diploma or equivalent.
• One year of experience in manufacturing.
• Experience with Microsoft Office Suite, especially Excel.
• Excellent verbal and written communication skills.
• Ability to lead from the frontline and be hands on.

• Ability to frequently lift objects weighing 75 lbs or more
• Ability to bend and twist as required in moving/loading furniture

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE