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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Seasonal Operations Trainer
Williams-Sonoma, Inc. - Company Overview
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.
Seasonal Operations Trainer
The Operational Trainer is responsible for delivering standardized systems and process classroom training and on-boarding employees to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals.
The Operational Trainer will provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training. Compose and deliver performance reviews to employees during new hire training period.
KNOWLEDGE AND ABILITIES
Strong communication/facilitation skills, ability to partner with peers and build strong working relationships. Highly organized with excellent working knowledge of current job role. Ensure consistent, ongoing training of associates responsible for delivering exceptional service to our customers. This position is internally focused to improve on-boarding and performance. This position will develop competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Failure to achieve results through successful training outcomes can normally be overcome with retraining and coaching to desired state.
Associate's Degree preferred, and/or 3 to 4 years of relevant work experience.
Experience creating and leading training courses or classroom training required.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
At this time, we are not accepting referrals from third party recruiting agencies for this position.
This position is not eligible for visa sponsorship.
This opening is closed and is no longer accepting applications