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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Frame Lead
Frame Lead
Title:Frame Lead
Location:Claremont, NC

POSITION SUMMARY: This position is responsible for lead duties in spring-up and frames. The Lead Person will insure that daily departmental goals are met and assist Plant Management with leading, guiding, and directing a group of associates while meeting Sutter Street Mfg. objectives in safety, service, quality, and cost.


  • Train, lead, and direct a team of associates to perform daily tasks promptly and with high standards in order to achieve departmental and facility production goals using documented SOPs.
  • Lead through example by performing department tasks safely, correctly, and quickly; demonstrating integrity and acting in a responsible and accountable manner.
  • Establish and promote hard work ethics through teamwork and collaboration with associates.
  • Utilize William’s Sonoma’s Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments.
  • Solicit opinions of team members on departmental operations in an effort to maximize productivity and quality objectives.
  • Share business information with teammates through floor presence, suggest improvements to current techniques.
  • Promote safety awareness and cultivate the safety culture throughout the company
  • Maintain a clean and safe work environment by communicating safety topics and conducting safety audits
  • Works cooperatively and harmoniously with supervisor, co-workers, and others
  • Train and direct a team of associates to achieve departmental and division production goals in order to provide customers with the ultimate delivery experience.
  • Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met.
  • Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers and manager by using departmental resources
  • Coordinate team assignments by balancing resources as the volume requires.
  • Willingness to be a part of a team performing other duties as necessary
  • Ability to multitask and be extremely detailed while performing all tasks and reports
  • Other projects as assigned


  • 1-3 years of experience in an upholstery manufacturing environment preferred; supervisory experience is preferred
  • Basic Microsoft Office Suite product knowledge
  • Good math and reading skills
  • Effective verbal and written communication skills
  • Problem Solving Skills
  • Ability to work effectively and cooperatively as a team with other associates and managers 
  • Ability to work in a fast-paced environment 
  • Have a strong sense of urgency and time management to meet established deadlines
This opening is closed and is no longer accepting applications
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