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Supply Chain

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

 
Openings >> Co-Delivery Driver
Co-Delivery Driver
Summary
Title:Co-Delivery Driver
ID:RH2182
Location:Claremont, NC
Description

POSITION SUMMARY:

Extraordinary local home-delivery and customer relations driver position. Position involves local trips with a load of furniture and accessories that must be unloaded at a customer’s home, office or other designated location. Backhauls consist primarily of customer returns and scheduled pickups of furniture. This position is non-traditional since drivers play a critical role for ensuring customer satisfaction.

 

PRIMARY FUNCTIONS:

  • Primarily serve as a driver/delivery assistant on delivery routes.
  • Operating and driving a straight-truck
  • Unloading furniture at customer’s designated location; e.g. home, office, upstairs, downstairs.
  • Walking forward and backward
  • Completely assembling furniture as required; e.g. placing mirror brackets, bed slats, bed center support legs, hanging wall mirrors (within company safety and liability guidelines)
  • Using effective communication skills and a professional demeanor with customers
  • Performing minor repairs of furniture during unloading process or in customer’s home
  • Inspecting vehicle for safe performance
  • Conducting inventory of tools, supplies, equipment and repair kits
  • Preparing required documentation; driver logs, delivery receipts and comments
  • Marking rejected furniture with tape indicating problem areas
  • Unloading returns and pickups each morning prior to loading new delivery items.
  • Submitting all delivery documents and vehicle inspections sheet along with explanations of returned items.
  • Clocking in and out each day in payroll system
  • Providing information concerning trip feedback and problems requiring corrective actions
  • Considering regulatory, health and safety needs of self and team mate during trip
  • Projecting company image,” Red Carpet and White Glove Service”
  • Mandatory overnight stays, often weekly, for 2 or more consecutive days

MINIMUM QUALIFICATIONS:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
  • Completion of driver training program or one year equivalent experience
  • Previous experience with furniture or household goods desirable, will train
  • Understanding of proper lifting techniques desirable, will train
  • Experience driving a 26’ box truck or CDL “B” or “A” preferred
  • Good driving record
  • Good knowledge of highways, map reading, sense of direction
  • Basic math skills, addition and subtraction are required for record keeping purposes, general and DOT.
  • Good communication skills and friendly, professional manner
  • Minimum age 21 years
  • Honesty and pride in workmanship
  • Ability to lift heavy, in excess of 500 pounds, furniture effectively with partner
This opening is closed and is no longer accepting applications
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