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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Maintenance Manager
Maintenance Manager
Title:Maintenance Manager
Location:Olive Branch, MS


Manage the day to day activities of the maintenance organization, make sure equipment availability exceeds 99% at all times as it pertains to material handling and facility related equipment; take care of employee relations, set expectations and goals of the group and specifically on an individual basis; make necessary purchases and monitor the service contract business; make sure budget compliance occurs and we get the lowest possible price for all goods and services purchased; provide trouble-shooting techniques and participate on the floor in addressing equipment issues; make sound decisions as it pertains to equipment related malfunctions and provide direction to team when needed; provide input on capital expense projects and provide input on various system changes; communicate and follow-up with various operation managers; oversee safety programs established and ensure proper training and techniques are used; resolve and handle all employee related issues which includes discipline, hiring, and termination, if approved.


  • Manage a team and demonstrate excellent communication, inclusiveness and collaboration skills
  • Provide leadership, direction, training and guidance to associates
  • Lead by example and support Williams-Sonoma’s Mission, Vision and Core Values
  • Manage the productivity, accuracy and efficiency of the distribution staff
  • Meet all required metrics and setting new standards as the operation progresses
  • Drive continuous improvement and customer service
  • Manage third party relationships with the delivery provider and all performance metrics of the operation
  • Develop plans and execute successfully to ensure KPI’s (Key Performance Indicators) are met pertaining to safety, service, cost and inventory integrity
  • Maintain associate records including attendance and performance
  • Requires a considerable level of independence to accomplish objectives and projects
  • Must have the ability to hold self and others accountable in a fast-paced distribution or manufacturing environment
  • Assist with senior management in the design implementation and project rollouts


  • 2-year Associate Degree
  • 8-11 years in an industrial maintenance environment
  • 5-7 years supervisory experience in an industrial maintenance environment or in distribution
  • Electrical and mechanical knowledge including hands-on experience
  • Computer literate
  • PLC understanding
  • Controls Experience
  • Able to read blueprints and diagrams
  • Experience with forklifts and hand tools
  • Able to constantly stand, walk, and move throughout the warehouse
  • Able to lift 75 pounds occasionally during the shift.


4-year Bachelor’s degree

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