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Supply Chain

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

 
Openings >> Warehouse Lead
Warehouse Lead
Summary
Title:Warehouse Lead
ID:1019
Location:City of Industry, CA
Description
Williams-Sonoma, Inc. - Company Overview
 
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
 
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.

 
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.

Position Overview:

There are two shifts available for this position:

Tuesday - Saturday, 6am - 2:30pm
Sunday - Thursday, 12:30pm - 9pm

Position Summary:
  • Expected to rotate between departments for an extended period of time
  • Will train and lead a team of associates to achieve operational KPIs
  • Work cooperatively with internal and external business partners and customers in accordance with the Company’s mission, vision, and values
  • Help maintain a clean and safe work environment by communicating daily/weekly goals, and share successes, opportunities for improvement and best practices with team
  • Research and resolve issues and provide feedback on operations, processes, and associate performance
  • Ensure consistency as we cross train our team

Primary Functions:
  • Lead picking, shuttling, running, and loading in 230 building
  • Cover multiple departments and collaborate well with your team
  • Responsible for maintaining a safety oriented culture
  • Communicate unsafe conditions and identify potentially dangerous behavior
  • Work closely with safety team and managers to ensure safety is our most important metric
  • Be a role model to other associates
  • Ensure processes are documented and followed
  • Create process flows and work instructions for the operators
  • Audit entire teams to ensure process adherence and report the accuracy of each process
  • Communicate standard processes to all associates, daily goals, tracking progress, communicating challenges, deploying resources, and requesting support from managers
  • Work closely with managers to ensure service checks demonstrate consistency across all processes and provide feedback to the managers regarding team performance
  • Understand how each department impacts the overall performance of the business
  • Train and audit processes to ensure consistency
  • Take on project oriented work to train on process control, safety topics, and work instructions
  • Communicate in a professional and timely manner
  • Brief team and lead star-up meetings
  • Inspire the team, be a true leader by example and recognize associates effectively
  • Monitor the flow of work
  • Track and communicate daily targets to Ops Managers and the team
  • Monitor the flow of work continued
  • Work closely with Ops Managers to identify constraints and adjust resources
  • Communicate with peer group to track daily performance of the Big Team and adjust accordingly

Qualifications:
  • Ability to succeed in a fast paced and dynamic work environment
  • MHE Certification preferred
  • Multitask and be extremely detailed on all written and communication/documentation, including email etiquette
  • Time management and multitasking skills to meet established deadline
  • Intermediate computer skills using MS Office Suite; previous experience with AS400 WMS software preferred
  • Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
  • Ability to safety lift 75 pounds throughout the day
  • Strong analytical skills and an innovative problem solver
  • Excellent attendance and willingness to be a part of a team – performing whatever duties are necessary
  • Utilize the Company’s Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments

Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.

At this time, we are not accepting referrals from third party recruiting agencies for this position.

This position is not eligible for visa sponsorship.

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