STATUS: 1 - Full-Time, Non-Exempt
SHIFT: Tuesday – Friday 5:00 am – 3:30 pm


PRIMARY JOB FUNCTIONS/DUTIES:
With minimal supervision, supports Operations Manager/General Operations Manager with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality and Cost in the department.

DUTIES AND RESPONSIBILITIES
Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates on daily activities
Partner with Operations Manager to plan and staff departmental functions
Train and develop departmental resources to ensure staffing of all functions within the department Share business information with teammates through floor presence and effective verbal and written communication Promote safety awareness and cultivate the safety culture throughout the company. Adopt the 5S philosophy for maintaining a clean and safe work environment; communicate safety topics and conduct safety audits
Ensure availability of materials (supplies) and resources to all associates in the team, so that they can perform their duties with maximum efficiency and minimal downtime.
Control and maintain and steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partner with Operations Manager and move associates around by skillset to balance the flow if necessary
Ensure associates have the equipment and supplies needed to do their job; follow processes to ensure non-functional equipment is repaired or replaced
Ensure downtime issues are addressed as soon as they arise through the correct channels, including systemic and mechanical
Periodic updates are provided to associates as well as management to ensure production is on pace
Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to associates, peers and Operations Managers by using departmental resources
Coordinate projects and associated timelines
Provide training and onboard new associates
Understand and convey performance against KPIs
Coordinate building preparedness for site visits and special events
Conduct root cause analysis on issues pertaining to safety, service, quality and cost and develop and implement solutions to address these root causes
Adopt and endorse lean manufacturing concepts where applicable
Champion change management when required and adopt a continuous improvement philosophy
And other duties as assigned

MINIMUM QUALIFICATIONS:
Associate’s degree or in lieu of Associate’s degree, a High School Diploma combined with a minimum of 3 years of relevant work experience in supply chain or retail in a supervisory or management role
Systems savviness, with proven experience interacting with relevant systems and adopting a data-driven approach
Experience with Microsoft Office Suite, especially Excel
Excellent verbal and written communication skills
Ability to lead from the frontlines and be hands on (job has very little desk time)

PREFERRED QUALIFICATIONS:
Bachelor’s degree in a relevant field
Minimum 2 years of work experience in high volume distribution or manufacturing
Experience with Warehouse Management Systems
Forklift driving experience
Lean/Six Sigma certification
Bi-lingual