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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Seasonal Trainer
Seasonal Trainer
Title:Seasonal Trainer
Location:Olive Branch, MS

Williams-Sonoma, Inc. is looking to hire great Seasonal Trainers to facilitate new hire classroom training sessions.  

The Seasonal Trainer is responsible for delivering standardized systems and process classroom training to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals and has met all safety/performance standards for forklift certification. The Seasonal Trainer will assist in tracking of ROI metrics. They will provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training.


Primary Function:

  • Capture warehouse processes in photos/video, editing and clipping video for training materials
  • Ability to steady record video and edit using iPad or handheld camera device
  • Ability to work in warehouse environment (hot and cold temperatures), including standing for extended periods of time
  • Must thrive in a fast-paced, deadline driven environment
  • Ensure consistent, ongoing training of associates
  • Communicate effectively verbally and in writing with all associates and management staff
  • Use existing procedures to solve routine or standard problems


Minimum Qualifications:

  • Associate’s Degree preferred, and 3 to 4 years of relevant training/facilitator experience
  • Two (2) years highly proficient experience in MS Word, Excel, and Outlook
  • Advance knowledge of PKMS, job role, and personalization systems
  • Ability to balance multiple tasks
  • Strong communication & facilitation skills.
  • Excellent verbal and written communication skills
  • Excellent follow up skills
  • Outstanding organizational skills and attention to detail
  • Ability to work a flexible schedule and extra hours as needed
  • Ability to partner with peers and build strong working relationships
  • Ability to develop competence by performing structured work assignments

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