About Williams-Sonoma - AZ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

About Williams-Sonoma - Litchfield Park, AZ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

This position is responsible for owning and driving the success of a new, state-of-the-art automated parcel distribution facility. The successful candidate in this role will be comfortable in a fast-paced supply chain environment, and have a track record of successfully developing people, improving safety performance, managing change, and minimizing cost. They will also need to be passionate about continuous improvement. In this role, they will serve as the key point of accountability for all aspects of facility operation-- productivity, safety, quality, cost, customer service, and associate relations.

The Director of Operations position is in Litchfield Park, Arizona.

You’ll be excited about this opportunity because you will....

• Be responsible for the development and formulation of long-and short-range planning, policies, programs, and objectives for the distribution center
• Develop the operating plan and establish procedures for maintaining high standards of operations to ensure that the facility output is consistent with customer and quality standards
• Review performance against operating plans and standards; Provide reports on interpretation of results and approve changes in the operational direction
• Work to support analytical studies in collaboration with operations, engineering, and finance, targeting continuous process improvement and cost reductions while maintaining an exceptional customer experience
• Evaluate and implement existing and emerging technologies to improve operational performance (Automation)
• Provide thought leadership and innovative ideas to solve current and anticipated challenges
• Lead the analysis and development of operational standards to incorporate statistical analysis and labor planning to improve productivity, quality, and service
• Formulate and recommend policies and programs that guide the organization to improve its already competitive position in the market
• Drive a culture that emphasizes a "People First" environment, continuous improvement, open communication, empowerment, recognition, and workplace safety
• Initiate and coordinate major projects (e.g., facility layout changes, installation of capital equipment, major repairs, etc.)
• Understand profit and loss along with various accounting functions and the relationship between operational activities and decisions
• Partner with Purchasing to negotiate agreements with equipment and supply vendors, as well as third party labor providers
• Partner with Human Resources to deploy leadership development opportunities, build a highly skilled workforce, and introduce change management concepts to build workforce engagement

• Bachelor's Degree in Engineering, Logistics, Analytics, Supply Chain, or Business
• At least 7-10 years of successful experience leading a large operation
• Experience with highly automated distribution equipment/systems
• Demonstrated success in the management of people and very strong leadership traits
• Excellent written and verbal communication and presentation skills
• Strong analytical, numerical, and reasoning abilities; problem analysis and resolution at both a strategic and functional level
• Proficiency in WMS systems and how they relate to inventory control and accuracy
• Demonstrated success in the management of third-party providers in the areas of warehouse operations, value-added services, and transportation
• Startup mentality: scrappy, creative, and constantly iterating to be best-in-class

• MBA with a concentration in Business, Logistics, Engineering, Supply Chain, or related field
• Continuous improvement and lean manufacturing expertise
• A wide range of logistics experience which may include start-ups, business turnarounds, expansions, new technologies, and equipment additions
• Ability to manipulate large quantities of data to drive business decisions is a must – expert in Microsoft Excel and SQL, a big plus

• Able to bend, reach, squat, and climb stairs/ladders
• Able to lift up to 25lbs