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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Operations Manager
Operations Manager
Title:Operations Manager
Location:South Brunswick, NJ


The Operations Manager is responsible for leading and developing their own team of Williams-Sonoma Associates with a focus on motivating, mentoring, and coaching. This individual is accountable for engaging their team during a shift to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The Operations Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.



  • Establish and promote hard work ethics through teamwork and collaboration with associates and peers Promote Safety awareness and cultivate the safety culture throughout the company

  • Embrace People First Philosophy and William-Sonoma's Open-Door Policy

  • Operations Manager responsible for all operational facets of the ECDC Distribution and Regional Hub.

  • Assist in management of HUB operations for both Furniture and retail operations.

  • Manage the third-party relationship with provider and all performance metrics of the operation.

    1. responsibilities for the Operational responsibilities.


  • Candidate should have BBA with emphasis in Logistics/Transportation.

  • 3-5 years management experience.

  • 1-year experience managing 3rd party provider. Strong customer service background.

  • Strong background in Microsoft applications. Routing/Scheduling experience preferred.

  • Experience with P&L management and performance metrics.

  • Self-starter that can excel in newly created position.
    Experience with "white-glove" home furniture deliveries is a plus.


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