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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Inventory Control Lead
Inventory Control Lead
Title:Inventory Control Lead
Location:City of Industry, CA

POSITION SUMMARY: With minimal supervision, supports Operations Manager/General Operations Manager with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality and Cost in the assigned department.



  • Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates on daily activities
  • Partner with Manager to perform daily, blind cycle counts
  • Responsible to select locations to be cycle counted for the day in accordance with enclosed guidelines*
  • Provide count instruction to the ICC team
  • Review count variances and assign locations for independent recount
  • Provides weekly reporting on inventory accuracy
  • Maintain master list of locations with date of last cycle count
  • Maintain variance reports and evidence of independent recount for auditors
  • Ensure availability of materials (supplies) and resources to all associates in the team, so that they can perform their duties with maximum efficiency and minimal downtime.
  • Ensure associates have the equipment and supplies needed to do their job; follow processes to ensure non-functional equipment is repaired or replaced
  • Ensure downtime issues are addressed as soon as they arise through the correct channels, including systemic and mechanical
  • Conduct root cause analysis on issues pertaining to safety, service, quality and cost and develop and implement solutions to address these root causes
  • Adopt and endorse lean manufacturing concepts where applicable
  • Champion change management when required and adopt a continuous improvement philosophy
  • Maintain material handling equipment certification
  • Knowledgeable about Sutter Street inventory and processes
  • And other duties as assigned



  • Associate’s degree or a High School Diploma combined with a minimum of 3 years of relevant work experience in supply chain, material handling or inventory management.
  • Experience in performing physical and cycle count
  • Must be able to stand and walk for long periods of time.
  • Ability to lift 50 lbs. occasionally
  • Must be able to stoop/bend & reach frequently (floor/waist/shoulder/overhead)
  • Possess excellent verbal and written communication skills
  • Ability to work in stressful situations
  • Excellent math skills including addition, subtraction, multiplication and division. Able to apply concepts such as fractions, ratios and percentages to practical situations
  • Demonstrate attention to detail and possess problem solving skills
  • Excellent computer skills (Microsoft Word, Excel and Access as well as reporting tools)


  • Bachelor’s degree in a relevant field
  • Minimum 2 years of work experience in high volume distribution or manufacturing
  • Experience with Warehouse Management Systems
  • Lean/Six Sigma certification
  • Bi-lingual
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer


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