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Supply Chain

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

 
Openings >> DC Admin Customer Service Weekend Shift
DC Admin Customer Service Weekend Shift
Summary
Title:DC Admin Customer Service Weekend Shift
ID:2892
Location:Braselton, GA
Description

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

Our Braselton, GA distribution center opened April 2016 and services the South Eastern Region. The majority of product handled in Georgia is furniture from all of our brands. PEOPLE FIRST We believe that our Company has no limit and is driven by our associates and their imaginations. We are committed to an environment that attracts, motivates and recognizes high performance.

Position Summary
Saturday, Sunday, Monday 3:30AM-4:00PM with OT as required

Interacts directly daily with Operations Management, AGM and GOMs to determine the work load demand available as well as what needs to be made available to operations. Oversees execution, waving and printing of orders to be handed off to operations nightly.

Primary Functions

  • Ability to execute system inquiries OMS & WMS. Components of WMS functionality include PK Allocate (manages all components of customers order across all DC’s) and PKMS (manages components of a customer order inside a particular DC)
    Ability to analyze information via inquiries and care center requests to determine causes of discrepancies or issues. And to effectively report and resolve any issues in a timely manner
    Systematically analyze, plan and select orders to be processed in the DC on a daily basis
    Work closely with Operations teams to ensure productive flow of work throughout the DC
    Use high speed printers to produce collates (packing slips) for each wave that is released
    Maintain and troubleshoot issues with high speed printing equipment
    Be sensitive to tight timelines and customer delivery commitments
  • Train others on daily work assignments when needed
  • Must have good attendance and be a team player
  • Other duties as assigned

Minimum Qualifications
• 2-4 years work experience in computer operations, experience in trouble-shooting hardware
• Strong Communication and follow up skills
• Strong grasp of PKMS and understanding of the waving structure.
• Analytical and problem solving skills
• PC skills to include proficiency in Microsoft Office
• Knowledge of WMS, AS400, and PKMS
• Ability to work a flexible schedule, overtime hours and weekends as needed
• Able to use computer for an extended period of time
• Perform various scheduled and unscheduled back-up procedures as required
• Print, sort and distribute system generated reports for all departments
• Understanding of distribution center work flow
• Understand reconciliation procedures and service goals
• Ability to balance multiple tasks
• Willingness to work as a team
• Must be able to maintain and trouble-shoot problems with high speed printers
• High School Diploma or GED
• Must be familiar with RF and AS400 Systems
• Comfortable walking/standing 90% of the day
• Certified to operate an Order Picker, Reach Truck (Raymond Brand)
• Comfortable elevating on an order picker 5 stories up
• Strong computer skills (Microsoft Excel, Word and Outlook)
• Knowledge of basic math (addition and subtraction)
• Ability to operate RF equipment where needed
• Excellent communication skills (verbal and written)
• Available to work overtime and flexible schedules
• Heavy lifting up to 75 pounds
• Ability to work with minimal supervision
 

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