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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Warehouse Returns Admin
Warehouse Returns Admin
Title:Warehouse Returns Admin
Shift:1st Mon - Fri
Location:Arlington, TX

Williams-Sonoma, Inc.
Arlington, TX Distribution Center

Monday - Friday; 
7am - 3:30pm
$16.75 per hour

Our full-time associates enjoy the following benefits:

Full Health Benefits
Growth/Promotional Opportunities
Casual Dress Environment
40% discount on most merchandise
Complimentary Onsite Fitness Center
Fun contests / reward and recognition programs


Working with operations management, leads, and team to ensure to ensure accurate processing of all returns, inspections, repackaging, and disposition of product.



  • Assists with furniture return operations to include receiving inbound trailers, preparing outbound trailers
  • Tracking and analyzing disposition methods, OS&Ds, and preparing reports
  • Collaborate with all Hubs to ensure OS&D reports, as well as proper trailer loading techniques and areas of improvement, are communicated daily
  • Ensure merchandise processors are using correct disposition codes in return app system, maximize return to stock product and minimize scrap product
  • Prioritize inbound trailers to avoid aging trailer penalty fees
  • Forecast inbound trailers and build schedule based on inbound report
  • Track trailers unloaded, OS&D information, and disposition data
  • Use PKMS to reconcile PND, temporary and bulk locations each week
  • Work with 3PL associates to ensure daily productivity standards are met
  • Create manual manifest for redirect shipments
  • Research order history to find additional returns information
  • Cross train in outlet outbound procedures
  • Safely and efficiently operate material handling tools and equipment
  • Keep work area safe, organized and clean according to general warehousing practices and OSHA requirements daily
  • Utilize Williams-Sonoma’s Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards
  • Other duties as deemed necessary




  • High School diploma or equivalent
  • Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
  • Job requires continuous physical exertion – walking, bending, lifting, standing, climbing – must be able to lift 65 pounds minimum with or without accommodation
  • 6 months experience with RF scanners
  • Excellent PKMS (or equivalent WMS) knowledge including hand held, truck mount and desktop
  • MS Office Proficient:  Outlook & Word – Basic to Intermediate; Excel – Intermediate to Advanced Skills required
  • Strong written and verbal communication skills necessary (English)
  • Ability to multitask and possess research skills
  • Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
  • Flexible to work overtime as required

Williams-Sonoma, Inc. Company Overview:
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.

We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.

Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.This position is not eligible for visa sponsorship.


This opening is closed and is no longer accepting applications
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