Lead Delivery Driver
Summary
Title: | Lead Delivery Driver |
---|---|
ID: | 32486 |
Date Posted: | N/A |
Date to Apply By: | N/A |
Reports To or Hiring Manager: | Julian Pettigrew |
Department: | N/A |
Shift: | 40 hours a week |
Grade Level: | 7 |
Employment Type: | Full Time Non-Exempt |
Location: | Olive Branch, MS |
Proposed Salary Range: | N/A |
Description
STATUS: Full-Time, Non-Exempt
SHIFT: 40 hours a week
POSITION SUMMARY:
Extraordinary local home-delivery and customer relations driver position who will primarily serve as Delivery Assistant on routes. Position involves regional trips with a load of furniture and accessories that must be unloaded at a customer’s home, office or other designated location. Backhauls consist primarily of customer returns and scheduled pickups of furniture. This position is nontraditional since drivers play a critical role for ensuring customer satisfaction.
PRIMARY FUNCTIONS:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
SHIFT: 40 hours a week
POSITION SUMMARY:
Extraordinary local home-delivery and customer relations driver position who will primarily serve as Delivery Assistant on routes. Position involves regional trips with a load of furniture and accessories that must be unloaded at a customer’s home, office or other designated location. Backhauls consist primarily of customer returns and scheduled pickups of furniture. This position is nontraditional since drivers play a critical role for ensuring customer satisfaction.
PRIMARY FUNCTIONS:
- Delivery of furniture items by deluxing (assembly), loading, unloading and installing high-end furniture into customers’ homes; delivery of case goods to local retail stores.
- Mandatory overnight travel and weekends will be required.
- Responsible for Straight Truck, Merchandise and deliveries. Will serve as co-driver for route.
- Operate and drive a straight-truck, 26’ straight truck.
- Unload furniture at customer’s designated location; e.g. home, office, upstairs, downstairs.
- Walking forward and backward.
- Completely assemble furniture as required; e.g. placing mirror brackets, bed slats, bed center support legs, hanging wall mirrors (within company safety and liability guidelines).
- Use effective communication skills and a professional demeanor with customers.
- Perform minor repairs of furniture during unloading process or in customer’s home.
- Inspect vehicle for safe performance.
- Conduct inventory of tools, supplies, and equipment and repair kits.
- Prepare required documentation; driver logs, delivery receipts and comments.
- Mark rejected furniture with tape indicating problem areas.
- Unload returns and pickups each morning prior to loading new delivery items.
- Submit all delivery documents and vehicle inspections sheet along with explanations of returned items.
- Clock in and out each day in payroll system.
- Provide information concerning trip feedback and problems requiring corrective actions.
- Consider regulatory, health and safety needs of self and team mate during trip.
- Must provide exceptional service to customers by projecting company image,” Red Carpet and White Glove Service.”
- Attention to detail is mandatory.
- Provide assistance inside the hub when needed
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent is strongly recommended.
- Ability to travel overnight.
- Acceptable driving record meeting DOT standards.
- Must be at least 21 years of age.
- Honesty and pride in workmanship.
- Completion of a 6-week driver training program with Lead Driver and pass DOT required road tests; or one-year active driving experience.
- Good knowledge of highways, map reading, sense of direction.
- Good basic math skills (addition and subtraction) for record keeping and DOT purposes.
- Good communication skills and business professional demeanor.
- Ability to lift heavy furniture, up to and in excess of 500 pounds effectively with assistance from a partner.
- Must have valid driver’s license
- Must successfully complete DOT physical and strength test
- Must have good attendance and be a team player
PREFERRED QUALIFICATIONS:
- Minimum of 3 years driving experience preferred.
- Previous experience with furniture or household goods.
- Understanding of proper lifting techniques.
- Experience driving a 26’ box truck or CDL “B” or “A.”
This opening is closed and is no longer accepting applications