Join Our
Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Distribution Center/Hub Lead
Distribution Center/Hub Lead
Title:Distribution Center/Hub Lead
Date Posted:N/A
Reports To or Hiring Manager:Stephanie Watada
Shift:1st Shift
Grade Level:8
Employment Type:Full Time Non-Exempt
Location:Denver, CO
Proposed Salary Range:N/A


  • Establish and promote hard work ethics through teamwork and collaboration with associates.
  • Utilize Williams Sonoma’s Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments.
  • Solicit opinions of team members on departmental operations to maximize productivity and quality objectives.
  • Share business information with teammates through floor presence, suggest improvements to current techniques.
  • Promote safety awareness and cultivate the safety culture through the company.  Maintain a clean and safe work environment by communicating safety topics and conducting safety audits.
  • Works cooperatively and harmoniously with manager, co-workers, and others.
  • Train and direct a team of associates to achieve departmental and division production goals to provide customers with the ultimate delivery experience.
  • Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met.
  • Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers and manager by using departmental resources.
  • Coordinate team assignments by balancing resources as the volume requires.
  • Provide training, productivity reporting, and feedback to any errors made by staff daily.
  • Daily start-up meeting and communication of daily/weekly goals for department.
  • Work with the Ops Manager for specific service metrics related to safety, service, quality and cost.
  • Lead continuous improvement and provide exceptional customer service to the stores and customers
  • Lead staffs to ensure effectiveness and productivity metrics are met.
  • Handle all escalations and provide follow up, handle weekly incident reports, and customer surveys.        
  • Work closely with management in the daily operations for the department.                                                       
  • Close loads in PKMS/HUBWM and minimize revenue recognition percentage.                                          
  • Coordinate team assignments by balancing resources as the volume requires.                                 
  • Track delivery productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers and manager by using departmental resources.                                       
  • Other projects as assigned. 


  • High school diploma or equivalent and 1 year of experience in distribution, manufacturing or retail environment.  In lieu of distribution, manufacturing or retail environment experience, 5 years of progressive work experience.
  • 2 years of experience working with a warehouse management system.
  • Proficiency in working with MS Word, Excel, PowerPoint, Access and Outlook.
  • Ability to multitask and be extremely detailed while performing all tasks and reports.
  • Strong written and verbal communication skills are a must.                                                                  
  • Excellent attendance.                                                      
  • Ability to lift to 75 pounds with or without accommodation.
  • 1-year forklift experience


  • College or certificate in logistics, distribution or manufacturing
  • 4 years of supervisory experience in distribution or manufacturing environment
  • 2 years’ experience working knowledge of MS Access
This opening is closed and is no longer accepting applications
ApplicantStack powered by Swipeclock
Copyright 2023 Williams-Sonoma. All rights reserved. Powered by ApplicantStack™ Applicant Tracking Software