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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Procurement Agent
Procurement Agent
Title:Procurement Agent
Location:Olive Branch, MS


The Indirect Procurement Team is essential to the overall success of the organization by supporting Store Operations, Supply Chain/Distribution, Facilities, Marketing and HR teams with indirect spend and project management. The Purchasing Agent is the front-line interface with our key suppliers, internal business partners and Franchisees to ensure successful launch of new stores, lowest cost, highest quality products, and superior customer service is delivered throughout the WSI global organization.

This position will be responsible for strategic sourcing of goods and services across various procurement categories. Partner with internal customers to establish needs and quality standards to make best recommendations. Support internal customers and stores with resolution of any supply chain issues, including sourcing, distribution, and inventory management. Develop and maintain supply specifications and standards across all categories. Negotiate contracts, analyze and provide strategic solutions to achieve superior quality and maximize budget.


  • Support sourcing strategies to achieve lowest total cost considering aggregation and standardization of services on a national & global basis.

  • Drive compliance across stakeholders to preferred suppliers.

  • Research and maintain a core understanding of indirect \ direct commodity dynamics, market drivers and conditions including major cost drivers and early trends that may contribute to increased category costs.

  • Monitor & improve existing prices and service levels. Identify and drive process improvements, root cause analysis and corrective action implementation.

  • Establish dashboards to track category spend, inflation/deflation.

  • Provide spend analysis to assist with budgets and plans as requested by various business partners.

  • Develop scorecards to measure supplier performance and continuous improvement.

  • Assist with monitoring buying patterns and inventory levels to minimize surplus and obsolescence.
    Provide daily customer service to business partners across supply chain, corporate and retail to support various categories.

  • Daily responsibility for Waste Recycling, Utilities and Fleet categories.

  • Mitigate challenges and delivery results with a sense of urgency.

  • Source products, prepare requests for quotation/bid, select supplier and place orders.

  • Respond to supplier service and/or quality issues to mitigate negative impact on the company.

  • Act as Super User for WSI Purchase to Pay System (Oracle). Actively manage supplier catalogs. Support Purchase Requestors with system reporting and functionality.

  • Manage the entire PO process, from initial PO entry through to receipts and invoice payments; manage open PO reports to ensure they are current.

  • Work closely with Accounts Payable and brand finance departments on month end close processes.

  • Manage invoice processing for various suppliers as needed, and partner with AP to resolve invoicing issues.

  • Audit weekly/monthly vendor invoices and resolve issues.


  • Bachelor’s degree in related field such as Finance, Accounting, Business or similar fields.

  • Ability to multi-task, prioritize, and excel in a fast-paced, ever changing environment

  • Ability to work effectively with teams in collaborative environment and present to internal stakeholders

  • Must possess excellent interpersonal skills, strong self-awareness and honed diplomacy skills

  • An action-oriented individual who proactively partners with business leaders to collaborate and resolve challenges, with little direction

  • Excellent written, verbal, and communication skills with an ability to listen actively and to communicate effectively throughout all levels of the organization

  • Strong customer service acumen

  • Must be proficient in financial analysis and possess strong Microsoft Excel skills

  • Superior project management skills with high attention to detail and deadline-oriented

  • High level of energy, enthusiasm and motivation to make the Company successful


  • 1 - 2+ years’ experience in purchasing/procurement activities

  • 1 - 2+ years’ experience in related field such as Finance, Accounting, Business, Supply Chain

  • Experience in Procure to Pay (P2P) systems

  • Experience in Oracle’s Procurement Module

  • Advanced in data analysis and tools


This opening is closed and is no longer accepting applications
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