About Williams-Sonoma DC - Olive Branch, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Assistant General Manager position is located in Olive Branch, MS.

We are looking for an Assistant General Manager who has already led at scale, understands what top-tier execution looks like, and is motivated to push an already high-performing facility to the next level. This role is for a leader who combines operational rigor, people leadership, and strategic thinking — someone who can drive results today while continuing to evolve how we operate through process discipline, technology, and continuous improvement.

You'll be excited about this opportunity because you will....

• Lead the Operation 
  • Own shift-level performance across safety, service, quality, cost, and productivity
  • Maintain a high-performance standard across all functions, ensuring consistency with first shift execution
  • Make real-time decisions to keep the operation moving and resolve issues quickly
  • Ensure strong shift handoff discipline and operational continuity
• Build and Develop a Strong Leadership Team
  • Coach and develop front-line leaders and high-potential talent to build a strong internal pipeline
  • Drive a culture of accountability, urgency, and ownership across the shift
  • Partner with HR and site leadership on succession planning and leadership development
  • Reinforce a People First environment grounded in respect, clarity, and performance expectations
• Drive Execution and Continuous Improvement
  • Monitor performance closely and take immediate action to close gaps in productivity, quality, and cost
  • Lead and support continuous improvement initiatives across the operation
  • Ensure strong inventory accuracy, process discipline, and operational consistency
  • Balance daily execution with ongoing process improvements
• Operate with Speed, Discipline, and Control
  • Manage labor, staffing, and workflow to align with volume and operational demands
  • Maintain strong command of WMS systems and operational data to drive decision making
  • Lead through variability, shifting priorities, and operational challenges with confidence
• Deliver for the Customer
  • Ensure the operation consistently meets service commitments and quality expectations
  • Drive a mindset where every shift owns the customer outcome, not just the output

Check out some of the required qualifications we are looking for in amazing candidates....

• Bachelor’s degree in Business, Supply Chain, or related field with 5-7 years of progressive leadership experience in distribution or logistics
• In lieu of a degree, 7- 9 years of progressively responsible distribution leadership experience will be considered
• This is an onsite and in office role
• Demonstrated success leading people, process, and performance in a complex operation
• Strong communication skills and ability to influence across multiple levels
• Proven ability to manage multiple priorities in a dynamic environment

We prefer some of these qualities as well….

• Experience in high-volume retail, big box, or furniture distribution environments
• Lean, Six Sigma, or continuous improvement experience
• Strong understanding of safety and OSHA standards
• Experience developing leaders in a multi-shift operation
• Exposure to automation or advanced operational systems

Review these physical requirements, as they play a major part in this role….

• Able to bend, reach, squat, climb stairs/ladders, stand, and walk throughout the facility for extended periods
• Able to move, lift or carry heavy objects or materials up to 65 pounds

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE