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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Maintenance Manager
Maintenance Manager
Title:Maintenance Manager
Location:Claremont, NC


The Facilities Manager oversees the day to day activities of the maintenance organization and ensures equipment availability exceeds expectations at all times as it pertains to material handling and facility related equipment. This role sets expectations and goals of the group and on an individual basis; makes necessary purchases and monitors the service contract business; makes sure budget compliance occurs and we get the lowest possible price for all goods and services purchased. The Facilities Manager provides trouble-shooting techniques and participates on the floor in addressing equipment issues; makes sound decisions as it pertains to equipment related malfunctions and provides direction to team when needed. This role also provides input on capital expense projects and provides input on various system changes; communicates and follows-up with various operation managers; oversees safety programs established and ensures proper training and techniques are used; resolve and handle all employee related issues.



  • Manage the maintenance team to ensure equipment availability on all material handling and facility related equipment. This can only be accomplished through your daily involvement on the floor and a thorough and comprehensive PM program.
  • Manage the maintenance team to ensure equipment availability on all production sewing machines, Eton conveyors, Heat tunnels, and Gerber automated cutting equipment related to furniture upholstery business. Insures 99.9% uptime on all production equipment.
  • Plan, design, budget and facilitate projects related to furniture upholstery business.
  • Manage and monitor the budget to ensure compliance in all areas. Eliminate the use of outside services as often as possible. Ensure we are getting the competitive price on all goods and services purchased.
  • Maintain a clean, sanitary, and safe work environment through prevention, safety education and awareness, problem correction, improved employee training, and communication to all levels.
  • Development of your team's technical skills and your own personal technical skills is required. With the work place and technology-changing daily, updating your skill set is needed. Break this down for your team on an individual basis providing feedback, setting expectations, and providing follow-up for each.
  • Provide written documentation on all maintenance activities to include system malfunctions, weekly timesheets, dollars spent on supplies, inventory accuracy, projects plans and results, and projects planned.
  • Responsible for ensuring continued compliance with all local, state and federal health, safety and employment laws and regulations.
  • Works harmoniously and cooperatively with peers and subordinates.
  • Other duties as may be assigned.



  • 4-year bachelor's degree in engineering (preferred) 
  • 5-7 year's experience in an industrial maintenance environment
  • 5-7 years supervisory/management experience in an industrial maintenance environment or in distributio
  • Electrical and mechanical knowledge including hands-on experience (pneumatics, hydraulics, and conveying equipment)
  • Operation & Maintenance in CNC Routers, Shrink Tunnel, Gerber Single Ply and Cutting Machines. ETON overhead inventory handling equipment.
  • Computer literate to include Excel, Power-Point, Word, and Microsoft Outlook
  • PLC understanding and knowledge specifically Siemens and Allen-Bradley
  • Understanding of power distribution requirements
  • Able to read blueprints, diagrams, and latter logic
  • Must be a strong team leader and able to communicate effectively in both verbal and written form


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