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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Upholstery Line Supervisor
Upholstery Line Supervisor
Title:Upholstery Line Supervisor
Shift::Friday-Sunday 6:00am-6:30pm
Location:Claremont, NC

About Williams Sonoma DC – Sutter Street Manufacturing, Claremont NC

Sutter Street Manufacturing is a subsidiary of Williams-Sonoma, Inc. Our Sutter Street Manufacturing Facilities in NC, MS and CA are looking to hire hard-working and motivated associates to join our amazing manufacturing team! The ideal associate will possess previous furniture manufacturing experience, promote safety, and demonstrate teamwork. We are also willing to train motivated individuals looking to learn a trade that will lead to a satisfying and profitable career in home furnishings manufacturing and distribution.

The Upholstery Line Supervisor position is located in Claremont, NC.

You’ll be excited about this opportunity because you will:

  • Understand and convey Key Performance Indicators (KPI), as well as understanding the downstream consequences of missed KPIs.
  • Provide onboarding and on the job training to associates.
  • Use Microsoft Office programs to create reports, analyze and generate communications to management.
  • Share business information with teammates through floor presence and effective verbal and written communication.
  • Promote safety awareness and cultivate the safety culture throughout the company. Ensure the maintaining of a clean and safe work environment; communicate safety topics and conduct safety audits.
  • Ensure availability of materials (supplies) and resources to all associates in the team, so that they can perform their duties with maximum efficiency and minimal downtime.
  • Control and maintain steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partner with Operations Manager and assign and transfer associates around by skill set to balance the flow if necessary.
  • Ensure downtime issues including systematic and mechanical are addressed as soon as they arise through the correct channels.
  • Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to associates, peers and Operations Managers by using departmental resources.
  • Assist with time and attendance relating to assigned cell and enter accordingly into Kronos or attendance cards.
  • Assist in root cause analysis on issues pertaining to safety, service, quality, cost.
  • Understand how to identify and build peer talent.
  • Coach and issue corrective action to associates as necessary, and provide associates with annual and mid-year reviews.
  • Develop and implement solutions to address workflow and efficiency issues, basic time studies and line balancing.

Check out some of the required qualifications we are looking for in amazing candidates….

  • Ability to lift 20 lbs. regularly occasionally up to 50 lbs.
  • 5 years of relevant work experience.
  • Systems savviness, with proven experience interacting with relevant systems and adopting a data-driven approach.
  • Experience with Microsoft Office Suite, especially Excel.
  • Excellent verbal and written communication skills.
  • Ability to lead from the front lines and be hands on.

Our company benefits are second to none in the industry….

  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits


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