POSITION SUMMARY:

The Human Resources Representative/ Employee Relations candidate is responsible for performing HR-related duties for the Williams-Sonoma Distribution Center in Olive Branch, MS. The HR Representative/Employee Relations will work closely with the employee relations team in supporting all HR and company directives for the Distribution facility. This position carries responsibilities in the following areas: benefit administration, employee relations, policy implementation, employment law compliance as well as any additional comprehensive administrative support to daily operations of human resources to internal and external customers.

ESSENTIAL FUNCTIONS:

• Support the HR team by providing critical employee relations and EEO support and related on-site training.
• First line of defense to operational leaders to identify deficiencies in payroll issues, Kronos approvals, and any additional administrative support needed.
• Support the employee relations team by providing guidance and consultation to management in the resolution of staff complaints, performance coaching and counseling.
• Provide great customer service by escalating associate concerns as necessary.

· Function as an associate resource by providing answers for day to day associate inquiries on WSl's policies and procedures.

• Implement processes to support state and federal compliance (i.e. FLMA, ADA, Bulletin boards & Compliance signage).
• Distribute company announcements information to all associates.
• Promote positive employee relations by driving safety, inclusion and diversity.
• Comply with federal, state, and local legal requirements by studying existing, new legislation, enforcing adherence to requirements and advising management on needed actions.
• Maintains overall awareness of EEO laws and regulations and report any issues or complaints of associates.

· Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to continuously add value.

• Assists in coordination of associate activities and is well acquainted with the workforce.
• Uses strong oral and written communication skills to explain complex regulations to all levels of staff.
• Maintains confidentiality of all aspects of job responsibilities.

QUALIFICATIONS:

• Bachelor’s degree in a related field of study or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Three (3) years Human Resources experience, with generalist responsibilities
• Highly proficient experience in MS Word, Excel, PowerPoint and Outlook.
• Strong knowledge of employee relations, compensation and benefits and FMLA regulations.
• Must be detailed oriented, well organized, and demonstrate excellent follow through skills.
• Proven ability to work effectively within a fast-paced and high-volume environment
• Excellent written and oral communications skills.
• Experience of working in a distribution environment is preferred.
• Bilingual is a plus.