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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Sr. Human Resources Generalist
Sr. Human Resources Generalist
Title:Sr. Human Resources Generalist
Date Posted:Aug 7, 2023
Reports To or Hiring Manager:Shaun Hilliard
Shift:Monday - Friday 8:00 - 5:00 pm
Grade Level:19
Employment Type:Full Time Exempt
Location:City of Industry, CA
Proposed Salary Range:85,000 -90,000

About Williams Sonoma Supply Chain - City of Industry, CA

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2023, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

  • Over 4,000 Full-Time Associates across the Supply Chain
  • 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: 
    • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
  • Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
    • Manufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Sr. Human Resources Generalist position is located in City of Industries, CA.

You’ll be excited about this opportunity because....

  • Interact daily with management and associates to ensure an open line of communication is maintained in order to identify and address any issues, needs, and/or concerns as they arise
  • Work with managers and business leadership on human resources issues, providing insight and options compliant with legislation and consistent with Williams-Sonoma's people first philosophy, policies, and culture
  • Investigate, document, and resolve associate relations issues
  • Assist in the administration of the DC recognition program
  • Participate in the corporate diversity and inclusion committee and develop and implement local programs
  • Manage associate onboarding process
  • Conduct exit interviews, analyze data, and make recommendations to the management team for corrective action and continuous improvement
  • Partner with management teams to execute people first platforms including our annual Associate Opinion Survey and ensure programs are successful
  • Involvement in operational functions within the facility/region as appropriate
  • Respond to unemployment claims and reports worker's compensation claims, benefits, etc.
  • Counsel and direct associates to STD/FMLA vendor and respond to eligibility inquiries
  • Implement, communicate, and manage HR programs, policies, and associate guidelines to achieve goals and fulfill legal requirements. Ensure consistency across the organization with all existing programs
  • Sourcing, assessing, interviewing, and influencing talent for all levels of positions, with a primary focus on brand recruiting. Responsibilities
  • Develops recruitment strategy for each open position in partnership with field leadership; clearly defines sourcing strategies and expectations.
  • Develops candidate slates to present to Hiring Managers and works as a liaison between candidates, Hiring Managers and Human Resource partners throughout the full cycle recruiting process.
  • Works closely with other HR departments to provide input to and participate in HR programs and initiatives, such as post-hire retention, relocation, and interview skills training.

Check out some of the required qualifications we are looking for in candidates….

  • Bachelor's Degree in related field plus at least 4 - 6 years of experience in HR generalist functions (recruiting, employment, employee relations, Affirmative Action, training, etc.).
  • Knowledge of HR practices and principles, and applicable labor, pay, benefits, health and safety laws and regulations.
  • Ability to handle high level of confidentiality and common-sense regarding employee information.
  • Ability to objectively coach employees and management through complex, difficult, and personal issues.
  • Ability to deal tactfully and courteously with employees at all levels and the general public.
  • Ability to plan and organize time effectively.
  • Strong interpersonal, communication and presentation skills.
  • Excellent computer skills in a Microsoft Windows environment. Must include Excel, PowerPoint, and demonstrated skills in database management and record keeping.

We also prefer some of this qualifications:

  • Master’s degree in related field with 7+ years of experience in HR generalist functions (recruiting, employment, employee relations, Affirmative Action, training, etc.).
  • Background in: Big Box Retail, Packaged Goods, Parts Distribution, Supply Chain
  • PHR / SHRM Certified


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