Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

Our Braselton, GA distribution center opened April 2016 and services the South Eastern Region. The majority of product handled in Georgia is furniture from all of our brands. PEOPLE FIRST We believe that our Company has no limit and is driven by our associates and their imaginations. We are committed to an environment that attracts, motivates and recognizes high performance.

Position Summary
Work closely with QA Lead and Manager on QA holds, inspections, vendor claims, and inquires.  

Primary Functions

• Manage hold codes related to Quality Assurance
• Create Quality vendor claims
• File quality claim paperwork as required throughout inspection process
• Input concept charges daily using the VAS system
• Must be familiar with PKMS- San Fran 3 / IM301
• Confirm status of inspections
• Respond to corporate requests for information via telephone, e-mail, and priority hold reports
• Create pick tickets
• Process partial orders as needed
• Must maintain and update QA inspection reporting
• Respond to corporate QA, Care Center, and Store requests 
• Ability to navigate and generate analysis utilizing QlikView
• Train others on daily work assignments when needed
• Must have good attendance and be a team player
• Other duties as assigned

Minimum Qualifications

• High School Diploma or GED
• 2 years associate degree preferred
• Comfortable walking/standing 90% of the day
• Basic knowledge of Receiving, Replenishment, Picking, Shipping, Inventory Control, Profiling, and Waving
• Have working knowledge of Excel, PKMS, RF scanners , and AS400.
• Strong computer skills (Microsoft Excel, Word and Outlook)
• Knowledge of basic math (addition and subtraction)
• Excellent communication skills (verbal and written)
• Available to work overtime and flexible schedules
• Heavy lifting up to 75 pounds