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Supply Chain

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.

 
Openings >> Operations Manager
Operations Manager
Summary
Title:Operations Manager
ID:GA-11742
Location:Braselton, GA
Description
Williams-Sonoma, Inc. - Company Overview
 
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.
 
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.

 
We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.


PRIMARY FUNCTIONS:        

* Day-to-Day ownership of the outbound processes and delivery to stores.
*Responsibility for specific service metrics related to service, quality, safety, and cost.
*Manage the productivity, accuracy, and efficiency of Outbound Department - meeting all required metics, and setting new standards as the operation progresses - driving continuous improvement and customer service.
*Provide leadership, direction, management, training, and guidance to associates in Picking, keeping with Williams-Sonoma's Mission, Vision, and Values in mind.
*Provide growth, and implementing change initiatives.
*Designing and implementing improvements to cost control and efficiencies.
*Directing and ensuring top service for internal/external customers.
*Achieving financial plans and budget objectives.
*Develop and enhance current training programs.
*Monitor and manage points, dispense discipline as required.
*Manage associate punches and time off in Kronos.

MINIMUM QUALIFICATIONS:
* 4-year Bachelor's degree or 3-5 years management experience in a distribution, logistics, business, or manufacturing environment.
*Bachelor's Degree in Business, Logistics, Engineering or related area, MBA preferred.
* Exposure to furniture distribution and/or big box distribution is a plus.
*Must have strong customer service skills
*Ability to adapt and change processes to keep pace with the evolving business requirements.
*Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint, and WMS systems.
*Must be able to learn multiple concepts quickly and multi task on a regular basis.
*Strong leadership, communication, inter-personal and financial planning skills.
*Knowledge of RF and AS400, data analysis required.
*Available to work overtime and flexible schedules.
*Heavy lifting up to 75 pounds.
*Comfortable walking/standing 90% of the day.
*Ability to work with minimal supervision.
*Other tasks as instructed.
.
PREFERRED QUALIFICATIONS:
  • Bachelor's degree
  • Experience working with a warehouse management system

Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.

At this time, we are not accepting referrals from third party recruiting agencies for this position.

This position is not eligible for visa sponsorship.
This opening is closed and is no longer accepting applications
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