About Williams Sonoma - Arlington, TX

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2021, recognized as a Great Place to Work®, an honor which reflects that we are truly a people-first organization. Our operation includes:

• 3300 full-time associates across Supply Chain
• 9 large Furniture Distribution Centers located in Los Angeles, Dallas, Atlanta, and Newark totaling 7.5 million square feet
• 38 delivery hubs in cities larger than 750,000 in population
• 3 small package ecommerce Distribution Centers located in Memphis, TN and Olive Branch, MS totaling 3 million sq ft, consisting of 1200 full-time associates and 5000 seasonal/temporary associates
• 3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
• Transportation Department for Ocean, Air, Trucking and Rail consisting of over 45 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

POSITION SUMMARY:

Support all administrative functions necessary to improve the daily efficiency needed to meet productivity on a consistent basis.  Maintain high levels of service for internal and external personnel through various tasks and duties assigned.

The Business-to Business Coordinator II - Hub Scheduling position is located in Arlington, TX.

You’ll be excited about this opportunity because you will.... 

• Create reports as requested by the department manager; conduct root cause analysis and summarize data pulled from various dashboards as needed to drive improvement
• Perform a variety of job functions using the following systems: MS Office Suite (Word, Excel, Access, and Outlook), Crystal Reports, QlikView, OMS, Yard View, and PKMS
• Conduct order research an compose professional email responses to all department inquiries received
• Confirm customer delivery windows and expectations, following up to review delivery experience
• Answer and redirect incoming calls, ensure all department paperwork is completed accurately

Check out some of the required qualifications we are looking for in amazing candidates….

• High School diploma or equivalent
• Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
• Work experience and demonstrated knowledge following systems (i.e. OMS, PKMS, QlikView, Yard View)
• MS Office Proficient:  Access, Outlook, Word, PowerPoint and Excel (Intermediate to Advanced) – must be able to demonstrate examples
• Ability to multitask using multiple systems to achieve one-in customer call resolution
• Superior organizational skills and dedication to completing daily workload/projects in a timely manner
• Works well without supervisor and willing to cross train other job functions as needed to support company goals
• Acquired/Demonstrated WSI product knowledge for all Brands
• Proven leadership and critical thinking skills
• Strong written and verbal communication skills necessary
• Detailed oriented and comfortable working in a fast-paced office environment
• Flexible to work overtime as required

We prefer some of these qualities as well…. 

• Some college preferred

Review these physical requirements, as they play a major part in this role….

• Detailed oriented and comfortable working in a fast-paced office environment
• The ability to sit long periods of hours and talk on the phone

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE