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Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. We also own and operate a growing manufacturing base right here in the United States, proudly producing nearly all of the upholstered furniture and much of the lighting sold through our brands. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you are an expert in global logistics, manufacturing, engineering, transportation, finance, human resources, or home delivery and have a passion for quality and customer service, our Supply Chain Organization may just be the place for you.
Openings >> Facility Tech
Facility Tech
Title:Facility Tech
Date Posted:Jan 31, 2022
Reports To or Hiring Manager:Marty Dollar
Grade Level:6
Employment Type:Full Time Non-Exempt
Location:Olive Branch, MS
Proposed Salary Range:N/A

About Williams Sonoma DC - Memphis & Olive Branch

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2021, recognized as a Great Place to Work®, an honor which reflects that we are truly a people-first organization. Our operation includes:

  • 3300 full-time associates across Supply Chain
  • 9 large Furniture Distribution Centers located in Los Angeles, Dallas, Atlanta, and Newark totaling 7.5 million square feet
  • 38 delivery hubs in cities larger than 750,000 in population
  • 3 small package ecommerce Distribution Centers located in Memphis, TN and Olive Branch, MS totaling 3 million sq ft, consisting of 1200 full-time associates and 5000 seasonal/temporary associates
  • 4 Sutter Street Upholstery Factories located in North Carolina, Mississippi, and California with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking and Rail consisting of over 45 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Facility Maintenance Technician position is located in Olive Branch, MS. ensuring that all facets of building maintenance are taken care of by performing preventative and facilities maintenance as well as meeting immediate maintenance needs.

You’ll be excited about this opportunity because....

  • Monitor, maintain and perform minor repairs, maintenance, and improvements.
  • Read, interpret, and implement work orders
  • Ability to use a CMMS (work order) system
  • Ability to effectively communicate verbally, written, and in e-mail
  • Strong interpersonal skills
  • Safety minded in all work performed
  • Ability to problem solve/ troubleshoot and understand resources to accomplish tasks
  • Capable of gathering needed materials to complete repairs/work orders
  • Accurately track and store the departments inventory of spare parts, tools, and equipment
  • Supporting continuous improvement within all departments
  • Assess and resolve a wide array of maintenance issues on-site
    • Basic electrical knowledge
    • Lighting both interior and exterior
    • Maintain all rack and guard railing
    • Basic Plumbing
    • Basic welding
    • Basic carpentry
    • Basic understanding of pneumatic systems
  • Perform preventative maintenance task using tools and equipment
  • Assists Conveyor Maintenance Technicians repairing and maintaining material handling equipment
  • Perform battery changes, and preventive maintenance on batteries
  • Performs other duties as assigned

Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the conduct of business

Check out some of the required qualifications we are looking for in amazing candidates….

  • High School Diploma or Equivalent
  • Minimum of (5) years-experience working in general maintenance/construction field to include: roofing, carpentry, plumbing, cabinetry, electrical, building construction, etc. (HVAC experience is NOT required)
  • Flexibility with work hours and days. (24 hour by 7 days a week operation, including holidays)
  • Ability to drive (PID) Powered Industrial Trucks inclusive of people movers and forklifts.
    • Will be required to take WSI certification and pass

Knowledge of basic plumbing, electrical, painting, flooring repairs, drywall repairs, and carpentry work

  • Thorough knowledge and experience to safely operate a wide array of hand and power tools
  • Excellent Customer Service skills with the ability to work independently, with flexibility, and self-reliance
  • Ability to perform under pressure, with strong organizational and time management skills.
  • Perform other duties as assigned

We prefer some of these qualities as well….

  • Trade School or equivalent preferred
  • Commercial experience preferred

Review these physical requirements, as they play a major part in this role….

  • Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
  • Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds
  • Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
  • Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces
  • occasionally exposed to work that requires repetitive motion. The noise level in the work environment is usually moderate

Our company benefits are second to none in the industry….

  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations, holidays, Employee Assistance Programs, Time Off to Volunteer & Matching Gifts Community Service Program
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
  • For more information on our benefits offerings, please visit


This opening is closed and is no longer accepting applications
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