INTERNAL JOB POSTING ALERT
 

POST DATE: 10/21/2025 NOON (MST)              END DATE: 10/28/2025 NOON  (MST)  

Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.

The Operations Manager position is responsible for leading and developing their own team of Williams - Sonoma Associates with a focus on motivating, mentoring, and coaching.

The Operations Manager is located in Litchfield Park, AZ

You’ll be excited about this opportunity because you will....

• Lead, guide and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
•  Be accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
• Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Direct and ensure top service for internal/external customers
• Develop performance goals and objectives to ensure accuracy, quality and customer expectations are met
• Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
• Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
• Achieve financial plans and budget objectives

Check out some of the required qualifications we are looking for in amazing candidates….
 

• Bachelor’s Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering or related field
• At least 3 - 5 years of relevant distribution or manufacturing management/leadership experience
• Ability to communicate effectively with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented; Ability to complete multiple tasks consistently and on time
• Warehouse Management System experience
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well….

• Master’s Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering or related field
• At least 6 years of management experience in a manufacturing, production or distribution environment
• Exposure to furniture distribution and/or big box distribution is a plus
• Solid understanding of Safety and OSHA standards
• Exceptional organizational and time management skills to successfully respond to urgent situations
• Six Sigma/lean experience preferably in a distribution/warehouse environment

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear
• Associate must be able to move, lift or carry heavy objects or materials up to 50-100 pounds

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE