INTERNAL JOB POSTING ALERT
Reposted

POST DATE:  12/12/2025 NOON PST              END DATE: 12/19/2025 NOON PST

Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.
 

The Lead Merchandise Processor position is located in Tracy, CA.

You'll be excited about this opportunity because you will....

• Work closely with management in the daily operations for the department
• Conduct daily start-up meetings and communicate daily/weekly goals for department
• Work with the Operations Manager for specific service metrics related to safety, service, quality, and cost
• Maintain a clean and safe work environment by communicating safety topics and conducting safety audits
• Lead continuous improvement and provide exceptional customer service to the stores and customers
• Coordinate team assignments by balancing resources as the volume requires
• Provide training, productivity reporting, and feedback to any errors made by staff daily
• Train and direct a team of associates to achieve departmental and division production goals to provide customers with the ultimate delivery experience
• Share business information with teammates through floor presence, suggest improvements to current techniques
• Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met
• Track productivity, research, and resolve issues, provide feedback on productivity and quality related performance to teammates, peers, and manager by using departmental resources
• Handle all escalations and provide follow up, handle weekly incident reports, and customer surveys
• Perform a variety of functions using the following systems – MS Word, Excel, Access, and Outlook; CCUI, Crystal Reports, QlikView, Yard View and WMOS
• Create reports as requested by the department manager, conduct root cause analysis, and summarize data pulled from various dashboards as needed to drive improvement
• Support with department housekeeping which includes maintaining a clean, orderly work area, ensures department supplies are available as needed
• Other projects assigned

Check out some of the required qualifications we are looking for in amazing candidates…

• High school Diploma or Equivalent
• At least 1 year experience in distribution, manufacturing, or retail environments. In lieu of distribution, manufacturing or retail environment experience, 5 years of progressive work experience
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)
• Able to multi-task and be extremely detailed on all written and verbal communications/documentations 
• Experience working with WMOS, QlikView, and Yard View

We prefer some of these qualities as well…

• At least 2 years of supervisory experience in distribution or manufacturing environment

Review these physical requirements, as they play a major part in this role…

• Able to bend, reach, squat, and climb stairs/ladders 
• Able to lift up to 75 pounds  
• Comfortable walking/standing 90% of the day 

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE