Join Our
SUPPLY CHAIN TEAM

Welcome to the WSI Supply Chain Internal Career Portal!

Applying for an internal job posting may allow you to advance your career forward, providing opportunities to transition to a different department and acquire new skills within the Supply Chain.

Ensure you meet the eligibility criteria outlined below for a seamless application process:

Posting Eligibility Guidelines

  • Meet minimum posted job requirements
  • Satisfy time in position requirements (Non- Exempt Associates 6 months / Exempt Associates 12 months)
  • Maintain satisfactory performance (no “Needs Improvement” rating) in your current role; No current PN’s OR more than 5 attendance points
  • Maintain good standing throughout the job posting / hiring process

Wishing you success in your upcoming career journey!

*NOTE: For best results in this process, please upload your Resume or complete the Resume Builder section in detail embedded within the application.

Openings >> Director of Operations - Internal
Director of Operations - Internal
Summary
Title:Director of Operations - Internal
ID:32865222632
Date Posted:Feb 11, 2025
Date to Apply By:N/A
Reports To or Hiring Manager:Curt Ulmer
Department:5555
Shift:Monday-Friday 8:00am-5:00pm
Grade Level:26
Employment Type:Full Time Exempt
Location:Litchfield Park, AZ
Proposed Salary Range:N/A
Description

INTERNAL JOB POSTING ALERT

POST DATE:  2/10/2025 NOON MST             END DATE: 2/17/2025 NOON MST  


Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.

This position is responsible for owning and driving the success of a new, state-of-the-art automated parcel distribution facility. The successful candidate in this role will be comfortable in a fast-paced supply chain environment, and have a track record of successfully developing people, improving safety performance, managing change, and minimizing cost. They will also need to be passionate about continuous improvement. In this role, they will serve as the key point of accountability for all aspects of facility operation-- productivity, safety, quality, cost, customer service, and associate relations.

The Director of Operations position is located in Litchfield Park, AZ.

You'll be excited about this opportunity because you will....

  • Be responsible for the development and formulation of long-and short-range planning, policies, programs, and objectives for the distribution center
  • Develop the operating plan and establish procedures for maintaining high standards of operations to ensure that the facility output is consistent with customer and quality standards
  • Review performance against operating plans and standards; Provide reports on interpretation of results and approve changes in the operational direction
  • Work to support analytical studies in collaboration with operations, engineering, and finance, targeting continuous process improvement and cost reductions while maintaining an exceptional customer experience
  • Evaluate and implement existing and emerging technologies to improve operational performance (Automation)
  • Provide thought leadership and innovative ideas to solve current and anticipated challenges
  • Lead the analysis and development of operational standards to incorporate statistical analysis and labor planning to improve productivity, quality, and service
  • Formulate and recommend policies and programs that guide the organization to improve its already competitive position in the market
  • Drive a culture that emphasizes a "People First" environment, continuous improvement, open communication, empowerment, recognition, and workplace safety
  • Initiate and coordinate major projects (e.g., facility layout changes, installation of capital equipment, major repairs, etc.)
  • Understand profit and loss along with various accounting functions and the relationship between operational activities and decisions
  • Partner with Purchasing to negotiate agreements with equipment and supply vendors, as well as third party labor providers
  • Partner with Human Resources to deploy leadership development opportunities, build a highly skilled workforce, and introduce change management concepts to build workforce engagement

Check out some of the required qualifications we are looking for in amazing candidates….

  • Bachelor's Degree in Business, Logistics, Supply Chain or related discipline
  • At least 7-10 years of successful experience leading a large operation
  • Experience with highly automated distribution equipment/systems
  • Demonstrated success in the management of people and very strong leadership traits
  • Excellent written and verbal communication and presentation skills
  • Strong analytical, numerical, and reasoning abilities; problem analysis and resolution at both a strategic and functional level
  • Proficiency in WMS systems and how they relate to inventory control and accuracy
  • Demonstrated success in the management of third-party providers in the areas of warehouse operations, value-added services, and transportation
  • Startup mentality: scrappy, creative, and constantly iterating to be best-in-class

We prefer some of these qualities as well….
 

  • MBA with a concentration in Business, Logistics, Engineering, Supply Chain, or related field
  • Continuous improvement and lean manufacturing expertise
  • A wide range of logistics experience which may include start-ups, business turnarounds, expansions, new technologies, and equipment additions
  • Ability to manipulate large quantities of data to drive business decisions is a must – expert in Microsoft Excel and SQL, a big plus

Review these physical requirements, as they play a major part in this role….

  • Able to bend, reach, squat, and occasionally climb stairs
  • Must have the ability to sit or stand for 12-hour periods


EOE

 

ApplicantStack powered by Swipeclock
Copyright 2025 Williams-Sonoma. All rights reserved. Powered by ApplicantStack™ Applicant Tracking Software