Lead Merchandise Processor

POST DATE:  8/5/2025 NOON (EST)              END DATE: 8/12/2025 NOON  (EST)  

Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.

The Lead provides support to Operations Manager/AGM/Director with leading, guiding and directing associates with minimal supervision, while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality and Cost.

The Lead Merchandise Processor position is located in Braselton, GA.

You'll  be excited about this opportunity because you will.... 

• Establish and promote hard work ethics through teamwork and collaboration with associates
• Coordinate team assignments by balancing resources as the volume requires
• Utilize Williams Sonoma's Mission, Vision, and Values to govern daily activities, including guidance to other associates and departments
• Solicit opinions of team members on departmental operations to maximize productivity and quality objectives
• Share business information with teammates through floor presence, suggest improvements to current techniques
• Promote safety awareness and cultivate the safety culture throughout the company. Maintain a clean and safe work environment
• Works cooperatively and harmoniously with supervisor, co-workers, and others
• Control the workflow on the floor prioritizing team goals to ensure that deadlines are met
• Track productivity, research and resolve issues, provide feedback on productivity and quality related
• Train and direct a team of associates to achieve departmental and division production goals in order
• Ability to multitask and be extremely detailed while performing all tasks and reports
• Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met
• Work with the Operations Manager for specific service metrics related to safety, service, quality, and cost
• Create reports as requested by the department manager, conduct root analysis, and summarize data pulled from various dashboards as needed to drive improvement & quality
• Other duties as assigned

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent 
• At least 6 months of experience working with a warehouse management system and/or HUB Final Mile (delivery)
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)
• Ability to multitask and be extremely detailed while performing all tasks and reports
• Strong written and verbal communication skills are a must
• WMOS knowledge along with a high level of MS Excel experience required, experience with all MS Office strongly preferred
• Excellent attendance, and willingness to be part of a team - performing whatever duties are necessary
• Positive attitude, good work ethic, and strong communication skills

We prefer some of these qualities as well…. 

• Experience working with WMOS (Warehouse Management for Open Systems), Qlikview, Yard View, CCUI, and Crystal reports

Review these physical requirements, as they play a major part in this role…

• Able to bend, reach, squat, climb stairs/ladder
• Must be able to walk, stand, bend, and lift throughout the day
• Able to use computer for an extended period of time
• Lifting and moving up to 65 lbs with or without accommodation

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE